Terms & Conditions

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By accessing or using our Roamio Deals Website, you agree to be bound by these terms and conditions. If you do not agree with any of these terms, please do not use our website or application.

Services

Our Website offers UAE staycation services, excursions/activities, visa services and various other deals.

Payments

We accept payments through our Website for the services offered. Payments are processed securely through a third-party payment gateway. You are responsible for any fees, taxes, or other charges associated with your use of our application or the services offered.

Staycation Services

Booking Confirmation: All staycation bookings are subject to availability, Once a booking request is made, our team will confirm the availability of the selected dates within 24 hours.
Alternate Date Options: If the selected dates are not available, our team will promptly contact the customer to offer alternate date options.
Refund Policy: If the customer’s preferred dates are unavailable and the alternate dates offered are not suitable, a full refund will be issued upon the customer's request.

Excursions / Activities

Booking Confirmation: All Activities bookings are subject to availability, Once a booking request is made, our team will confirm the availability of the selected dates within 24 hours.
Alternate Date Options: If the selected dates are not available, our team will promptly contact the customer to offer alternate date options.
Refund Policy: If the customer’s preferred dates are unavailable and the alternate dates offered are not suitable, a full refund will be issued upon the customer's request.

User Content

Our Website may allow you to post, upload, or submit content, such as reviews or comments. You retain ownership of any content you post, upload, or submit, but you grant us a non-exclusive, royalty-free, worldwide, perpetual, irrevocable license to use, copy, modify, adapt, distribute, and display your content in connection with our application and services.

Prohibited Activities

You agree not to engage in any of the following activities:

Use our Website and Application for any illegal or unauthorized purpose

Interfere with or disrupt the operation of our application or servers

Attempt to gain unauthorized access to our application or servers

Harass, intimidate, or threaten other users of our application

Post or transmit any content that is false, misleading, defamatory, or offensive

Disclaimer of Warranties

Our Application, Website and services are provided on an "as is" and "as available" basis, without any warranties of any kind, express or implied. We do not guarantee that our application, website or services will meet your requirements or be available at all times. We are not responsible for any errors or omissions in our application or services.

Limitation of Liability

To the extent permitted by law, we will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our application or services, including but not limited to lost profits, loss of data, or business interruption. Our liability to you for any direct damages will be limited to the amount paid by you for the services in question.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or in connection with these terms and conditions will be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

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